As an information technology professional, you will have the necessary resources, rewards and encouragement to foster growth and learning. Through education, training (both on-the-job and off-the-job), and rewarding best practices, you can apply your abilities in your current specialty or expand your ambitions into countless other disciplines where we provide service.
Explore a traditional Information Systems and Technology career path within Sodexo:
Technical or Specialty Areas
Works in a data warehouse environment which includes data design, database architecture, metadata and repository creation. Responsible for leading data warehouse team in development and enhancements of the data warehouse user Intermediate face.
Performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community to understand their security needs and implements procedures to accommodate them.
Provides accurate, timely, and creative solutions to end-user computer and networking problems of moderate to complex nature to ensure end-user productivity. Performs restorative and maintenance actions either remotely or at the end user's location to resolve problems, using basic troubleshooting and technical skills.
Formulates and defines system's scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems.
Oversees various systems projects of a highly complex nature. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project.
Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Responsible for program design, coding, testing, debugging, and documentation.
Supports Information Systems and Technology staff by ensuring that the required databases are installed, maintained, and available for use. Provides database administration support to IS&T projects.
Monitors and controls one or more mini or mainframe computers by operating the central console or on-line terminals. Continuously observes the operation of the console panel, storage devices, printers, and the action of the console printer to monitor the system and determine the point of equipment or program failure.
Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.
Technical expert leads the application architecture and development efforts for enterprise level applications. Develops technical strategy for a particular application or suite of applications. Leads the team from a technical perspective in the areas of application architecture, systems analysis and design, and software programming.
Manages technical teams and/or functional area within IS&T. Responsible for the day-to-day duties within their assigned group. Develops and enforces IS&T policies.
Top level technical expert supporting unlimited end user groups. Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Has high level of diverse technical experience related to studying and analyzing systems needs, systems development, and systems process analysis, design, and re-engineering.
Directs and implements the necessary controls and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. Provides guidance and direction for the physical protection of information systems assets to other functional units.
Supports product/products District Managers through the successful dissemination of technical systems, programs, and products. This position will support Sodexo's goal of service spirit, team spirit, and spirit of progress in providing innovative solutions to our clients that deliver cost and quality solutions.
Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Recommends and takes action to direct the analysis and solutions of problems.
Senior Leadership Opportunities
Directs the data/information security function for North America. Responsible for information security strategy, security architecture development and enterprise function oversight. Directs the planning and implementation of company-wide security initiatives, including IS&T systems, business operation, and facility defenses, against breech and vulnerability.
Directs the planning, design, implementation, organization and operation of the Data Center networks, LAN, WAN, internet egress/ingress, wireless networks, VOIP, telephony and PBX. Establishes operational objectives and assignments. Provides leadership vision to establish and document an overall Network Strategy.
Directs all Global Project Management activities related to the organizations distributed systems including strategy, application selection, development, training, and production management. Responsible for both team and project budgets, staff and Business User management throughout the full development life cycle from conception to post implementation.
Central point of contact responsible for coordinating and reporting on project adherence with timelines, budgets, methodologies, IS&T standards, etc. Ensures proper business involvement on all projects and that business requirements are clear and meet minimum standards for clarity and validation. Establishes and manages project budgets, tracks expenses, and performs forecasting, plus tracks capital expenditures and expenses of projects against budget.
Responsible for all NorAm Help Desk Operations and outsources contracts. Directs the desktop support for all regional headquarters and offices and includes the Information Security fulfilment of security request forms. Develops and monitors budgets. ensures and maintains high customer service standards.
Responsible for applications systems analysis and programming activities. Reviews systems development project requests and coordinates schedules and related departmental activities. Provided overall direction and guidance to assigned project managers.
The Director of Information Management will be responsible for all activities related to Supply Management’s product and unit level data requirements, process flows and systems design, development and improvement.
The VP is responsible for strategic and operational oversight over applications architecture, design and development related to NorAm central systems including Financial, HR, Sales, and Legal. Also responsible for personnel administration including, hiring, training and development.
Broaden Your Potential
Information Systems and Technology professionals at Sodexo are offered the opportunity to leverage existing skills and develop new ones in one of the following related roles:
Responsible for implementing, coordinating and/or administration of HR programs, policies and procedures. Exercise discretion and independent judgment in formulating and applying human resources and other management policies to non-routine and complex business challenges.
Provide support regarding the proper implementation of operating standards and procedures. Develop appropriate communication tools for a division or area.
Manage contracting activities and develop national and regional contracts for various goods and services. Manage supplier relationships to ensure contract compliance; identify ways to enhance value, measure actual performance, and enhance consistency of products and services provided.
Provide direction for the implementation of training for all field, district and regional employees. Manage overall departmental customer satisfaction and effective communication to field HR and operations.
The activities of this position are directed towards supporting Commodity products and participating in the procurement process to assist in defining product quality standards, developing and monitoring specification limits, conducting product analysis to assure conformance, analyzing trends on product deficiencies, and establishing vendor auditing protocols.
Supports operations through the successful dissemination of programs, processes, and products. Plays a key role in supporting start-ups, operations training, standards implementation and audits. Assists with Unit Operating System development and initial installation of new products, services and programs.
Manage the accident and fire prevention programs for an assigned geographic territory, while enforcing compliance with company policy, federal, state, and local codes and standards involving the safety of employees and the public.
Explore New Horizons
Senior leaders have the opportunity to reinvent their careers and move in new directions:
Lead the divisional, departmental or corporate wide communication efforts, including strategy, internal communication, and interaction with outside partners.
Top finance position for one or more Divisions, Services or Markets. Responsible for Group, Corporate, and Division reporting. Also responsible/accountable for final financial decisions in area. Manages all functions of Finance for one or more Divisions, Services or Market.
Manage HR issues for a significant segment of the business. Play a lead role in the design, implementation and management of HR program, while ensuring compliance with all HR policies and procedures and local, state, and federal requirements.
Responsible for purchasing of a broad category of goods and services. Provide expertise and necessary resources to operations, clients and sales personnel in the areas of cost analysis, product selection and handling, and sales proposal presentations.
Assist in the establishment of strategic sales strategy for the division and implemention of the strategy for a large section of the division.
Overall responsibility for establishing and implementing the Division’s strategic direction. Responsible for driving client and customer satisfaction. Assesses potential new business ventures.
Develop marketing strategy and create marketing tools, programs and initiatives that drive national results. Develop communication strategies targeted to multiple audiences.